“Serve Legal provides a valuable audit service for Lidl GB which enables us to monitor and improve compliance around revenue protection at the checkout. Their nationwide coverage allows us to understand compliance trends across our entire estate, with regular audits providing insightful and powerful data every month."

"Serve Legal have helped to assure us at Hobbycraft that our approach to Age restriction sales is not only compliant but delivers great customer service. Working with Ella at Serve Legal to customise our approach to deliver a test purchase program for Age restriction sales was made all the more streamlined and hassle free by Ella and her team. A must partnership for any business faced with age restriction products helping ensure staff are confident and aligned to deliver legal compliance.”

“Serve Legal can hit all of our stores almost within a month, including in other territories like the Republic of Ireland! That would be something that anyone else would struggle to get for us; they can hit literally 930 stores in a month.”

“Serve Legal was appointed by my company in order that we gain valued feedback from a licensing perspective. The relationship between Serve legal and my business is friendly, professional and feels personal.

The feedback we have gained is invaluable to our operation, we have been able to use the data to make changes in our business to ensure a risk free operation. I would highly recommend.”

“We receive an excellent service from Serve Legal. They share industry insight to better our performance and work with us to develop an enhanced test purchasing programme. Regular catch-ups are detailed and information is presented in a way which we can use to help have the right conversations with our stakeholders.”

“They're very professional, very open to customizing to the way you want that service to be delivered, very flexible! We’ve been quite demanding in what we wanted initially, even though there was a lot more Serve Legal could offer us.”

“Serve Legal provide a tremendous service to us. Audits are undertaken to a high standard and where we've had minor issues, these have been resolved very quickly.”

“Serve Legal have a really good relationship with you. They'll try and accommodate your needs as best as they can. They'll work with their tech teams to implement reporting within your own organizational tech.”