Protecting Your Business 
IDeal work for young people 
Wider audit & compliance services 

 Our Services 

Our ID test auditors are all young-looking 18 or 19 year olds. They should be asked to provide ID to complete the transaction - particularly if you operate a Think 21 / Think 25 policy. Auditors only use passports, photocard driving licences or other PASS accredited IDs.  
If our auditor is required to provide official ID to complete the transaction, the site PASSES 
If they purchase the items without showing ID, the site FAILS. 
Speed of reporting is essential. Within 24 hours of the audit, the auditor completes their report. Within 48 hours, the report is checked and sent to the named client contact.  
4 good reasons why it pays to use our independent test purchase service: 
1. Demonstrates to the authorities that you take underage sales seriously and are being proactive. 
2. Random testing increases management focus on underage legislation and improves staff performance 
3. Serve Legal test report analysis recommends specific action to take 
4. Improved compliance reduces the risk of large fines and restriction of trade 
Find out what our clients think about working with Serve Legal here.  
Audit areas include: 
Mystery shopping 
Customer service and experience 
Queue management 
Product availability and price checks 
Product code and date checks 
Point of sale and promotional compliance 
Home delivery checks 
Digital media and sports broadcasting compliance 
Legal notice and licence compliance 
We have developed a UK & Ireland-wide community of highly trained auditors, supported by a network of area managers. All audit work is carried out thoroughly and to a very high standard. Reports are checked closely, and can be accessed in real time and emailed specifically to a personalied distribution group. 
Want to know what young people think about your business or brand? 
Serve Legal auditors are predominantly aged 18-25. This hard-to-reach group of young adult consumers is highly prized for consumer and retail research purposes. As such, we provide young-focused companies and brands with access to this community for mystery shopping, market research and focus group services.  
If so, email or call us on 020 7091 1080 for a quote. 
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