Client Satisfaction survey 4.7 stars

Hospitality compliance audits

Protect your vulnerable customers with food allergies and safeguard your business from underage alcohol sales.

The Risk

Non-compliance sales of alcohol can lead to prosecution, fines or risk of losing your trading license. Trading Standards can visit your premises to check you are complying with the law and apply formal enforcement options if there is a breach.

Allergen safety has been brought into sharper focus in the wake of the tragic deaths of Natasha Ednan-Laperouse and Owen Carey. New laws seek to give more responsibility to restaurants and food-to-go retailers for dealing with allergen safety. Staff members need to be confident and knowledgeable that the food they are serving is safe for a customer with specific allergy requirements.

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Age verification test purchasing

As market leaders in age verification, Serve Legal are experts in delivering essential audits that validate compliance with age-restricted regulations, ensuring businesses maintain airtight measures to prevent underage access and promote responsible service delivery. Their meticulous assessments safeguard both businesses and young individuals, upholding legal and ethical standards.

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Competitor Audits

Through our Customer Experience Allergen audits, we conduct meticulous assessments that support businesses’ compliance with allergen regulations and create a safer dining environment for all patrons. Our detailed audits ensure transparency and adherence to standards, fostering trust and inclusivity within the food service industry.

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Customer Experience Allergen Audits

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Home Delivery Audits

Our comprehensive and tailored audit programme provides your business with invaluable insights that elevate your age verification compliance and customer satisfaction. Trust Serve Legal to safeguard your brand’s reputation and maintain the pinnacle of service excellence in every home delivery.

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Retail Experience Audits

Elevate your customers’ experience and trust Serve Legal to guide your business towards your optimal customer satisfaction goals, through comprehensive and targeted feedback, with our dedicated Retail Experience Audits.

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Revenue Protection Audits

Safeguard your business against revenue loss, ensuring operational compliance and resilience on the shop floor, with our comprehensive Revenue Protection Audits.

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Responsible Gambling Audits

Our meticulous responsible gambling audits fortify industry integrity and protect vulnerable individuals, ensuring a secure and ethical gaming environment. Our expert audits hope to inspire an industry-wide transparency and informed practices, setting the gold standard for responsible gambling initiatives.

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